R E T U R N S  +  E X C H A N G E S

WE AIM TO SATISFY EACH AND EVERY CUSTOMER, AND WANT TO RESOLVE ANY ISSUE THAT MAY ARISE. 

IF YOU ARE UNHAPPY WITH YOUR PURCHASE AND WOULD LIKE TO MAKE AN EXCHANGE FOR STORE CREDIT PLEASE CONTACT US WITHIN 7 DAYS FROM THE DATE OF PURCHASE. IF YOUR REQUEST IS WITHIN THE PERIMETERS OF TIME ALLOWED, WE WILL OFFER A STORE CREDIT FOR THE COST OF THE ITEM PAID MINUS SHIPPING COSTS AND A 10% RESTOCKING FEE. PLEASE INCLUDE THE ORIGINAL PACKING SLIP WITH EXCHANGE SHIPMENTS.

WE DO NOT ASSUME RESPONSIBILITY FOR COMPENSATION OF RETURNED PACKAGES LOST IN TRANSIT WITHOUT PROOF OF DELIVERY TO AMONG THE FLOWERS

S H I P P I N G

OUR PRODUCTS ARE MADE WITHOUT PRESERVATIVES, ADDITIVES AND CHEMICAL INGREDIENTS. THEY ARE HANDCRAFTED AND POURED IN SMALL BATCHES TO ENSURE THE FRESHEST QUALITY TO YOU. PLEASE ALLOW 5-7 DAYS FOR YOUR ITEM TO SHIP. 

DEPENDING ON OUR INVENTORY, LEAD TIMES MAY TAKE UP TO 7 BUSINESS DAYS BEFORE SHIPPING.

I N T E R N A T I O N A L  S H I P P I N G

UNEXPECTED CUSTOMS CHARGES ARE THE RESPONSIBILITY OF THE BUYER. WE ARE NOT RESPONSIBLE FOR THESE CHARGES. INTERNATIONAL SHIPPING MAY TAKE UP TO ONE MONTH BEFORE PASSING THROUGH CUSTOMS AND UNFORTUNATELY THIS IS BEYOND OUR CONTROL.

C A N C E L A T I O N S

ALL CANCELLATIONS WILL BE CHARGED A 10% RESTOCKING FEE